Terms & Conditions

Draft for review: the sections below are clearly marked drafts that CLEVERCLIMBSA must review and approve before publication. Nothing here replaces any mandatory rights you have under South African law, including the Consumer Protection Act.

1. Website terms of use

This website is operated by CLEVERCLIMBSA, serving Gauteng Province, South Africa. By using the website you agree to use it lawfully and for its intended purpose: browsing product information and submitting quotation enquiries. Product photographs, prices and descriptions are provided for information; we work to keep them accurate but errors and changes can occur, and the information confirmed with you personally during quotation always prevails.

2. Quotation and enquiry terms

  • Prices displayed are the current selling prices of the frames and accessories and are estimates for the selected products. They are confirmed during quotation.
  • Delivery is quoted separately based on your location. No delivery fee is added to the online estimate.
  • Installation is included in our initial offering for Gauteng customers to ensure correct assembly; the installation arrangements are confirmed with you when processing your enquiry.
  • Final availability and configuration are confirmed by CLEVERCLIMBSA. Where an included package or accessory choice needs to be verified against the supplied product package, we confirm it with you during quotation.
  • Submitting an enquiry — by WhatsApp, email or the website form — does not constitute an accepted order, and no payment is taken through this website.
  • CLEVERCLIMBSA is not VAT registered; prices shown are the selling prices and no VAT is added.
  • Enquiries are valid for the period we confirm with you in our quotation.

3. Delivery and installation

Delivery is arranged and priced per order based on your location, and confirmed with you before dispatch. Installation is offered to Gauteng customers as part of our initial offering so that your frame is assembled correctly; we confirm the date, access requirements and any site preparations with you when processing your enquiry. Full delivery and installation policy wording — including lead times and cancellations — is being prepared for review before publication.

4. Warranty

Draft — pending approval: warranty terms, duration, exclusions and the claims process are being finalised by CLEVERCLIMBSA and will be published here before launch. We will not publish a warranty duration or exclusions we have not approved, and any applicable warranty will be confirmed with you in writing during your quotation.

5. Returns and cancellations

Draft — pending approval: cancellation and return terms are being prepared for review. Your statutory rights under South African law are not affected by anything on this website.

6. Contact

Questions about these terms? WhatsApp us at +27 82 724 5447 or email info@cleverclimbsa.co.za.