CLEVERCLIMBSA logo — Smarter play. Stronger kids.

Privacy Policy

Draft for review: this privacy notice is drafted for CLEVERCLIMBSA's review and must be approved before publication. It is written to support compliance with South Africa's Protection of Personal Information Act (POPIA), but it does not replace legal advice or any mandatory rights under South African law.

1. Who we are

CLEVERCLIMBSA sells modular, adjustable, powder-coated steel jungle gym and monkey bar frames with compatible accessories. Our initial service area is Gauteng Province, South Africa. You can reach us on WhatsApp at +27 82 724 5447 or by email at info@cleverclimbsa.co.za.

2. What information we collect

When you submit a quotation enquiry we collect only what we need to prepare your quotation:

  • Your full name.
  • Your WhatsApp/mobile number and, if you provide it, your email address.
  • Your town or suburb, province and postal code (if provided) — to quote delivery and installation.
  • Your preferred contact method.
  • Your frame and accessory selections, and any comments or special requirements you include.
  • Your confirmation that you have read this notice.

We do not collect payment information — no payment is taken through this website. We do not use advertising or tracking cookies at launch. If analytics or Meta Pixel tracking is enabled later, it will only be activated with appropriate configuration and consent.

3. Why we use your information

  • To prepare and respond to your quotation enquiry.
  • To confirm delivery, installation arrangements, final configuration and availability with you.
  • To contact you using your preferred contact method.

Submitting an enquiry does not create an order. We do not sell your personal information or use it for unrelated marketing without your consent.

4. How your enquiry is delivered

Enquiries submitted through this website are stored securely in our systems and reviewed by CLEVERCLIMBSA. If you choose the WhatsApp route, the prepared message is sent by you from your own WhatsApp account to our number.

5. Storage and retention

We keep enquiry records only as long as needed to process your quotation and any resulting order, after which they are deleted or anonymised. Access to enquiry records is limited to CLEVERCLIMBSA staff who need it to respond to you.

6. Your rights

You may ask us at any time to confirm what personal information we hold about you, to correct it, or to delete it. Contact us on WhatsApp at +27 82 724 5447 or by email at info@cleverclimbsa.co.za and we will assist you.

7. Changes to this notice

If we change this notice we will publish the updated version on this page with a new effective date.